Customer Service



Please reference the tracking number provided with your shipping confirmation and check via the couriers website
20.21 accepts payment via Visa, MasterCard, American Express, Apple Pay and Google Pay.
20.21 offers free shipping on all products
Europe: 3 to 6 business days; Asia: 1 to 3 business days; North America: 5 to 7 business days; Oceania: 3 to 5 business days. (Please note current shipping time can vary as effected by the global pandemic)
All returns costs are to be covered by the customer.
If you wish to exchange your order please contact asap. 20.21 does not guarantee to exchange orders but will endeavor to accommodate requests for exchange.

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